Frequently Asked Questions
How much does it cost to work with Open Eye?
All Open Eye engagements are custom priced based on the number of expert’s hours needed to meet the goals of the client. We spend a lot of time before we provide a quote to make sure we understand the insights and expertise that will get each client the best results. We are efficient and lean and the costs to the client will always be tied back to outcomes and deliverables.
How soon can we start?
Getting started begins with getting to know each other. We will meet to understand your company’s definition of success and then plot a plan to get there. Once we both agree on the plan and budget, we are off and running. We can typically get a client on-boarded and begin work in three weeks, from first contact to the beginning of an engagement.
Who will do the work that is needed?
Each engagement is facilitated by one of our Executive Partners and led by a Lead Consultant. From there a team of subject matter experts are matched to the needs of the client. Discover some of our friendly faces below.
Get to Know Us!
Do you work remotely or on-site?
Our team is spread across North America — with locations in Virginia, Kentucky, and Montréal, Quebec — and most of our work is remote. We travel for kickoffs, board meetings, or workshops when the work calls for it.
Who are Open Eye’s clients?
Open Eye serves nonprofits, associations, mission-driven organizations, startups, and small to medium-sized businesses. Our experience and expertise span technology, education, healthcare, government, wholesale, retail, social services, and other sectors.
Does Open Eye have the expertise I need?
Open Eye’s expertise is broad and deep. A few examples of the skills and experience that our experts bring to the table are growth strategies, business operations, branding and marketing, qualitative and quantitative market/consumer research, website builds, data science, social media strategies and project management.
Do you offer retainer or ongoing support?
What kinds of organizations do you work with?
Open Eye works with nonprofits, associations, mission-driven organizations, startups, and growing businesses. While many of our clients are focused on creating positive impact, the common thread is that they are navigating growth, change, or a critical strategic decision and need experienced leadership and expertise to help move forward.
How do you decide which experts are assigned to a project?
We start with the challenge, not a predefined team. Every engagement is led by a senior Open Eye partner and supported by experts selected specifically for the work at hand. Depending on the project, that may include strategists, researchers, marketers, operators, technologists, or other subject matter experts. Our goal is to bring the exact expertise needed to achieve the desired outcome.
Can Open Eye serve as fractional leadership for my organization?
Yes. Many organizations need executive-level expertise but are not ready to hire a full-time senior leader. Open Eye can provide fractional leadership in areas such as strategy, operations, marketing, business development, research, and organizational growth. These engagements can be structured as short-term support during a transition or as an ongoing advisory relationship.
